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PRESS RELEASE
FOR IMMEDIATE RELEASE
October 9, 2009
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MEDIA CONTACT:
Rosalind Sedacca, CCT
Child -Centered Divorce
561-742-3537
Rosalind@childcentereddivorce.com
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So. FL Professional Speaker, Business Communication Strategist and Executive Coach Rosalind Sedacca Completes WomenCertified® Training
Boynton Beach, FL (October 9, 2009) – WomenCertified today announced that Child-Centered Divorce Executive and Strategist Rosalind Sedacca of Boynton Beach has completed the WomenCertified training and certification program and is now specially qualified to provide an extraordinary level of service to women.
Sedacca, CCT specializes in coaching families facing, experiencing or moving beyond divorce or separation. Child-Centered Divorce is an online resource where you will find professional advice, insights, books, games and other resources to ease the way and create a positive outcome for their children. Rosalind Sedacca is the author of How Do I Tell the Kids About the Divorce? and has a new book releasing soon, titled 99 Things a Women Wish They Knew Before Dating After 40, 50 & Yes 60! She is also a member of WE Magazine for Women and ChildSharing, Inc. Board of Directors. She was the 1st Place Award
Winner of Victorious Woman of the Year.
The goal of WomenCertified is to create women friendly companies and buying experiences. Statistics show that over 83% of all consumer purchases are made by women, making them the primary customer in almost every industry. WomenCertified is designed to teach sales and service professionals how to deliver better customer service, tailored especially for the female customer.
To become WomenCertified, professionals must complete a series of intensive training modules to learn the communication and customer service skills proven to be the most effective and desirable among women customers. Developed and conducted by Delia Passi, the leading expert and author on marketing and communicating to women, the training program includes a four-part online course track or live training and a culminating test. Passi has trained thousands of sales and service professionals across the nation in developing top communication skills, and she is the CEO and President of Medelia, Inc.
“Rosalind Sedacca and the sales and service professionals who become WomenCertified are now part of a growing group who are raising the bar in providing the best customer service experience to women,” said Passi. “Studies show that Americans are growing less satisfied with the levels of customer service they receive, and WomenCertified is working to reverse that trend. It’s a win-win opportunity for companies and consumers.”
About WomenCertified
WomenCertified—the Seal women trust for better service—is a proven training and certification program rich with resources to help professionals across multiple industries increase sales among both men and women. Focusing on effective communication skills, customer appreciation and an enriched customer experience, WomenCertified has trained thousands of sales and service professionals in Fortune 500 companies and small businesses alike. For more information visit www.womencertified.com.